From crisis to comfort: How NETS saved our boys

3 July 2025 | Expected time to read: 4 minutes

Amanda, Michael, and their three children posing for a family photo

When Amanda and Michael first met, they could never have believed in their wildest dreams that they would need to call on the support of the Newborn and paediatric Emergency Transport Service (NETS) not once, but twice in their lifetime for their critically unwell babies. But thanks to the expert support of these teams, today, they have a happy, healthy little family.

Amanda’s pregnancy with Koby was a dream come true with no issues leading into the big day, which made the moments that followed all the more surprising.  

“At first, he just wasn’t very interested in feeding and had noisy breathing, but I had a gut feeling something wasn’t right. We got moved into a special room, and that’s when they realised he was really struggling to breathe,” explained Koby’s mum, Amanda.  

After assessing the situation, the Newborn and paediatric Emergency Transport Service (NETS) was called in to transport Koby to a larger hospital.

Newborn Koby being transported by Ambulance by NETS

When Koby arrived at the hospital, they discovered he had suffered three mini-strokes and had a blood infection, so they began treatment immediately.  

“I never expected for my first child to be pacing the hallways of a hospital, not knowing if he was going to be with us,” explained Koby’s dad, Michael. 

Koby spent the next few weeks in hospital hooked up to a highly specialised Continuous Positive Airway Pressure (CPAP) machine to support his breathing and feeding through a tube with no confirmation on how the strokes and infection might impact his development. 

“I remember trying to stay strong next to him but walking down the hallways, bawling my eyes out, just trying to get a grasp on the situation.”  

As a result of his condition, Koby was closely monitored for the first two years of his life to ensure his rocky start to life hadn’t led to life-long implications. Thankfully, little Koby was a fighter and managed to kick every goal and milestone he came up against.  

When their next child came along, they believed they were ready for anything after the experience with Koby, but one thing no parent can ever prepare for is witnessing the moment their baby stops breathing.  

“Because of what happened with Koby, we decided to be more prepared just in case something did go wrong, and when Cooper arrived, it was like the worst case of déjà vu.” 

As a result of Koby’s experience, Cooper was going to be in Special Care for the first 24 hours of life just in case anything went wrong. By the time they made it up to Special Care, they heard the same breathing noise they had heard with Koby.

Koby and Cooper playing on their playmat

“At this point, we just started to wonder why us, why me, is he going to be okay? This can’t be happening again…” 

Cooper was placed on a CPAP machine to assist with his breathing, but the support wasn’t enough, and the clinical teams needed to take immediate action.  

“They were worried that he was going to give up because he was working so hard on breathing, so they consulted NETS and decided they needed to perform a procedure to help strengthen his lungs,” recalled Amanda.  

As it was Christmas Eve, Michael was at home with the other two kids, excited for Santa to arrive when the hospital made the difficult decision to operate.  

“He was doing a lot better after the procedure, and I thought, you know what, this is really good, he’s doing really well, and then I looked over at him and his chest just stopped moving.” 

The monitors confirmed Amanda’s worst fear: Cooper had stopped breathing.  

“The doctors began CPR for what felt like a really long time, and then I heard one of the doctors say we’re going to call time, and I thought, that’s it, we’ve lost him.” 

While the next few moments felt like hours for Amanda, the doctors finally found a pulse. Little Cooper was still alive, but his condition was critical, so the NETS team were called for an urgent helicopter retrieval. 

Unfortunately, the fight wasn’t over for little Cooper, and he went into respiratory arrest again as they were waiting for NETS to arrive. After another round of CPR, the team decided it was time to intubate him and take over his breathing until NETS arrived.  

“I can’t even describe the feeling of relief when they arrived. I felt like if we’ve got a chance, they’re going to be the people that are going to save him.” 

By the time the NETS team were able to stabilise Cooper enough to get him into the helicopter, it was 5am Christmas morning and Katelyn, the NETS nurse, described the trip as Cooper's first sleigh ride.

Cooper being placed in a NETS helicopter at 5am on Christmas morning

Thanks to the extraordinary care Cooper received in those crucial hours, he was stable and healthy enough to be transferred back to his local hospital within a few days. 

“We can’t thank them enough. We’ve said it so many times, we don’t think either of them would be here if it wasn’t for them. We’ll forever be in debt and grateful for the NETS team.”  

“We now have the privilege of watching them grow, develop, explore and navigate their way through life,” Michael said.   

By supporting Sydney Children’s Hospitals Foundation, you can help give kids like Koby and Cooper the fighting chance they deserve.  

Donate today to help ensure kids like Koby and Cooper receive the very best care whenever and wherever they need it.

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