Patient Family Accommodation Program
Keeping families together when it matters most.
Sydney Children’s Hospitals Foundation Patient Family Accommodation Program provides purpose-built accommodation free of charge for eligible families whose children are receiving care through the Sydney Children’s Hospitals Network.
Located in Kensington, the program offers 42 self-contained apartments designed to help families stay together during treatment and reduce the stress of travelling long distances for specialist care.
Who can apply?
Families may be eligible if:
- Their child is currently receiving active care through the Sydney Children’s Hospitals Network (SCHN), with a primary focus on families at Sydney Children’s Hospital, Randwick.
- Accommodation is required to support the child’s access to this active care.
Families will be asked to provide proof that their child is receiving care from the Sydney Children’s Hospitals Network.
This can be a scan, photo, or screenshot of documents such as a medical certificate, a referral letter, an appointment letter, or a certificate of attendance.
Eligibility is assessed on a case-by-case basis and is subject to availability.
When demand for accommodation is high, priority may be given to families based on medical need, distance travelled, urgency of care, referral pathways, and access to alternative accommodation options.
Requests for multiple rooms or additional family accommodation needs will be considered on a case-by-case basis where possible.
What accommodation is available?
Private, fully furnished studios and two-bedroom apartments.
Comfortable living spaces and fully equipped kitchens, designed for families.
Private ensuite bathrooms and in-room or shared laundry facilities.
FAQs
If eligible, will families need to pay any fees or deposits?
Accommodation is provided at no cost to eligible families.
No deposit is required; however, families will be asked to provide debit or credit card details when checking in. These details will only be used for cost recovery purposes in the event of damage to property or other breaches of the terms and conditions of occupancy.
How do families apply?
Families, social workers, and healthcare teams can submit an application through the online eligibility form.
Once an application is received, the Sydney Children’s Hospitals Foundation team will assess eligibility and contact families with next steps.
If approved, families will receive instructions on how to complete their accommodation booking request.
Before applying, please note:
- Completing the eligibility form does not guarantee accommodation
- Applications are reviewed based on eligibility and room availability
What if families need emergency or after-hours accommodation?
Emergency accommodation is available for families requiring urgent support outside business hours.
Access is available by referral from the Sydney Children's Hospitals Network staff only and is subject to room availability.
For urgent enquiries outside of business hours (Monday to Friday 5:00pm – 9:00am, weekends, and public holidays), please speak with the SCHN Social Worker on call.
Need support or have questions?
(02) 8074 8005
accommodation@schf.org.au
