Improving sick kids’ access to world-class healthcare

23 August 2021

If there’s one thing COVID-19 has taught us, it’s how we can adapt in different situations. 

With lockdowns and restrictions, it has been more important than ever to ensure families can access medical services, even when they are not physically at the hospital. This is where telehealth services have become a vital part of treatment plans for many families.

The introduction of the virtualKIDS service - NSW’s first paediatric specific virtual hospital – is an exciting new initiative of Sydney Children’s Hospitals Network.  

This innovative program will ensure equitable access to specialist care for chronically ill patients and their families, regardless of where they live. virtualKIDS will amplify the current telehealth program to provide families further benefits of virtual care, including 24-hour access to nursing support, expert clinical care at home and greater collaboration with local teams, as well as education and assistance for carers.  

This means patients can receive virtual care in the comfort of their own home or should they need to, they can stay in their local hospital - closer to support networks and allowing parents to travel to and from home as they need.  

The 12-month pilot of virtualKIDS has been developed to ensure that it can meet the needs of patients, carers, and local health care professionals across the state. This pilot has been part-funded by our generous donors.



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Sydney Children's Hospitals Foundation raises funds for Sydney Children's Hospital, Randwick , The Children's Hospital at Westmead, Bear Cottage, the Newborn and Paediatric Emergency Transport Service (NETS NSW) and Kids Research