Sydney Children's Hospital Foundation - SCHF Refund Policy
 

SCHF Refund Policy

Donations


Due to the nature of charity donations, refunds are given at the discretion of charity management. Therefore please make sure that the amount you enter is the amount you wish to give.


In the event of an incorrect amount being entered or the donation was made accidently or in some other extremely unusual circumstance, please contact us in writing and Management will review the request and respond within 48hours.


If a donation is refunded, the associated tax receipt is no longer truthful so you should shred it.


Event Tickets


Once the transaction has taken place refunds are given at the discretion of charity management.


Refunds are given at the discretion of charity management providing the tickets are returned to us in a resalable condition within 7 days.


General Rules


Ticket Sales

We refund if the buyer advises 2 days in advance of the event that they cannot attend an event due to illness or misadventure.


Donations and Recurring Donations

We refund if there was an error with the donation processing.
We refund if the donor entered the wrong amount.
We refund if the recurring donation did not cancel correctly when requested.

 
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